To request technical support via fax:

1. download the fax submission form in PDF format by clicking on this icon
   
   
2. open the PDF file and print the form
   
   
3. fill in the form (English language only please)
   • be sure to completely describe the problem
   • include your fax number
   • complete the credit card information*
     
     
4. fax the completed form to +1 425.226.5765

* faxAssist support is chargable after your complimentary "up and running" support period has expired.  Click here to review Nexal's technical support charge policies.