Nexal provides technical support via electronic mail for both complimentary "up and running" support and our extended support options*.   English is currently the only supported language for eAssist.

• Users with Java-capable browsers, use eAssist via our online Electronic Technical Support Request Form which you can complete and will automatically be emailed to Nexal technical support.  Just click on this icon and start typing!

• Users without Java-capable browsers, email your support questions to support@nexal.com

Nexal will respond to your question within one full working day. If you do not hear from our staff within that timeframe, please let us know by calling +1 425.235.6393.  Technical Support calls are not accepted on our toll-free line.

* eAssist support is chargable after your complimentary "up and running" support period has expired.  Click here to review Nexal's technical support charge policies.