The easiest way to maintain support is to choose a year-long support contract.  Nexal has a myriad to support contracts to meet the diverse supports needs of our clients.  Nexal's NexRx Contract Premium Support is geared to mid-to-large size offices (over 25 users).  Our support contracts range from a single contact within a company to multiple contacts within a multilocation enterprise.  All contracts maintain incident-based support, regardless of the number of contacts you choose to include in your contract.  A support incident is defined as a resolution of one technical question, problem or issue regardless of the number of telpehone calls required to resolve the problem.

Support benefits last one (1) year from the date of purchase.

* Price is in US dollars
* Primary contacts must be registered with Nexal at the time of purchase.
* Multiple contacts must be registered with Nexal at the time of purchase.
* All changes in contact name(s) must be faxed/emailed to Nexal on corporate letterhead.
* All product updates in the US and Canada are subject to a $15.00 handling fee for non-electronic shipments.  International non-electronic shipments subject to $50.00 USD handling fee.

All Nexal support contracts and Incident Packs are subject to the terms and conditions set forth in the Nexal Technical Support Terms & Conditions document.  By purchasing a Nexal Support Contract or License Pack, you agree to the terms and conditions set forth by Nexal Corporation.

NexRx is available only through Nexal Direct.   All extended support options are charged prior to delivery or support and are payable only by Visa, MasterCard, or American Express.